FAQs
Shipping Policy
We post orders on working days Monday - Friday, using Royal Mail or Evri depending on the service selected. We do not post on weekends or Bank Holidays as they are not classed as working days.
Standard UK Delivery from £3.99
Fully tracked service
Requires a signature
Delivered by Royal Mail or Evri
Postcode restrictions apply*
1-2kg £3.99
2-5kg £5.99
Return/Refunds Policy
NEED TO RETURN YOUR FULL PRICE ITEM?
return to us within 14 days of delivery for a refund.
We unfortunately cannot offer an exchange on the item you wish to return.
However, we do offer store credit which works better for a small business.
Please take extra care when trying on your new purchase, as any items marked with make-up, fake tan, lotions etc will not be eligible for a refund. All items must be returned in the condition they were received, with tags still attached.
You do not need to notify us of your return, however we would recommend you to obtain a tracking number for your parcel when posting back to us. Parcels which are lost in the post will not be eligible for a refund. We would advise you to keep hold of your postage receipt until your refund reaches your account.
SALE & CLEARANCE items are sold at a low price on a non returnable basis, agreed with you prior to purchase.
HOW TO RETURN YOUR ITEM
We do not offer free or prepaid returns.
Please fill in the details on your packing sheet enclosed inside your parcel. If you have lost your packing sheet, you can pop a note in your parcel, with your full name telephone number and address along with the description for the items you are returning.
Please post your returns to:
BettyzAngelz
156 Campbell Road
London E3 4ED
FAULTY ITEM?
We are very sorry you have received an item which is faulty, or the incorrect item in your delivery. We will help you in rectifying this as soon as possible.
Please email Bettyzangelz@outlook.com with the image of the item showing the fault, a description of it and your order details